Stupid Customers Day
The wedding was exhausting. From Thursday through Saturday I must've had only 6 hours of sleep. My dress did get altered and it turned out great.
Since I got back from Belleville (which was where the wedding was held, about 1 1/2 hours drive from Toronto) I've been working like a dog. I might as well take advantage of all the hours I can get, since classes are beginning in a few weeks.
Work has been so tiring too. Who thought being a cashier was easy? Customers yell at my face all the time.
Stupid Customer #1: This old bitch was yelling in my face, right at the beginning of my shift, for a cart that she had left unattended, while she went to shop some more. When she came back her cart was gone, and she was frantic. I told her I wouldn't know where her cart was and if she told any of the cashiers that she'd be coming back for her stuff. She didn't tell any of the cashiers. We constantly have people visiting the cash area picking up unwanted goods to put back to stock, also, we can't have carts blocking our lanes. If there's no note on an item, then they just take it back. Us, cashiers, are too busy to be watching over people's stuff. So, generally you can't just leave your stuff unattended because we cannot guarantee it'll still be there when you get back. After telling her the process, she still went on saying how she doesn't understand why people would take her stuff. WHAT DON'T YOU UNDERSTAND BITCH?! I JUST EXPLAINED IT TO YOU! Then she went on to say that she can't go around the store anymore blah blah blah, because she's got visitors coming blah blah blah. Then she's like, I'd like to speak to your manager. Fine. I'm always more than happy to send them to my manager because, my manager will say the exact same thing I told her, so it's like telling the customer 'I told you so' without actually saying it. After having no success with my manager I led her to the very back of the store to see if she could identify her stuff. She's lucky she found her cart, and she was still ranting and raving on about her stuff. Ungrateful bitch.
Stupid ass Customer #2: I'm scanning this customers items and she complains that she saw a pair of scissors for 99 cents instead of 2.99, so I call the department to make sure. I verified the item wasn't on sale, and she was complaining how there were signs 'plastered' all over the place, I explained to her the item may have been misplaced or she may have misread a sign. (after all, the store is huge, and the possibility of things being misplaced are great. So she said she didn't want it. I scanned a twin bed sheet for 49.00 and she said 'NO NO NO! That's 29.00, so once again I call the department and verified that it wasn't on sale. Customer was yelling and complaining how we're misleading our customers blah blah blah and how it's the second time it happened to her in one day, and she swears it was on sale, and that there was a sign right on top of it. I told her that I had already called, verified that it's not on sale, and there's nothing I can do, does she want the item or not. She doesn't want it so I void it. After the transaction she has the nerve to say to my back, that I have an attitude. Of course I ignored her, but deep down I wanted to punch her ugly ass face. She was the one giving me attitude. I just simply asked her if she wanted to purchase the item or not. I'm not going to stand there while other people are waiting in line, to listen to her complain and bitch about our prices. Then the lady next in line said I handled that very well and how I must have great patience. Sure.
Really Stupid Customer #3: At our store we don't bag customers purchased items. They do it themselves. Bagging items is not a part of our job description. Besides the store is a self serve type store. A customer had just purchased a couple of items, and fully paid for it and walked away. I watched her leave and laughed to myself. I called out to her, 'Ma'am, don't you want the stuff that you paid for?' She turned around and was like, 'Oh oh! My gosh! I forgot! Haha!' Stupid.
1 Comments:
Ah geez, that's ridiculous. Some people just blow up for anything. At my last job I would get screamed at all the time over the phone by this one client any time the littlest thing would go wrong. Literally shrieked at over stuff like a printer not working properly. I would say, "Yes, I understand, that's frustrating" and she would yell back stuff like, "What do you mean, you understand? Do you own your own business?" What a bitch.
1:35 PM
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